Qlogic QLogic Fibre Channel Switch Installation Guide Page 85
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- TROUBLESHOOTING
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5 – Diagnostics/Troubleshooting
POST Diagnostics
59055-00 B 5-9
D
Review the event browser to determine if excessive port errors are responsible for
disabling the port. Look for a message that mentions one of the monitored error
types indicating that the port has been disabled, then do the following:
1. Examine the alarm configuration for the associated error using the Show
Config Threshold command or the SANbox Manager application. Refer to
the ”Show Config Command” on page B-67. Refer to Table B-5 for a list of
the alarm configuration defaults. Are the thresholds and sample interval
correct?
Yes - Continue
No - Correct the alarm configuration. If the condition remains, continue.
2. Reset the port, then perform an external port loopback test to validate the
port and the SFP. Refer to the ”Test Command” on page B-79 or the SANbox
5200 Switch Management User’s Guide for information about testing ports.
Does the port pass the test?
Yes - Continue
No - Replace the SFP and repeat the test. If the port does not pass the
test, contact your authorized maintenance provider. Otherwise
continue.
3. Replace the Fibre Channel port cable. Is the problem corrected?
Yes - Complete.
No - Continue.
4. Inspect the device to which the affected port is connected and confirm that
the device and its HBA are working properly. Make repairs and corrections
as needed. If the condition remains, contact your authorized maintenance
provider.
- Installation Guide 1
- Document Revision History 2
- Table of Contents 3
- Section 3 Planning 4
- Section 4 Installation 4
- 59055-00 B Page v 5
- Appendix A Specifications 6
- Page viii 59055-00 B 8
- Introduction 9
- Related Materials 10
- Safety Notices 11
- Sicherheitshinweise 11
- Communications Statements 12
- Statement 12
- CE Statement 13
- VCCI Class A Statement 14
- Laser Safety Information 14
- Accessible Parts 15
- Pièces Accessibles 15
- Zugängliche Teile 15
- General Public License 16
- Preamble 16
- 1 – Introduction 17
- 59055-00 B 1-9 17
- 1-10 59055-00 B 18
- 59055-00 B 1-11 19
- 1-12 59055-00 B 20
- 59055-00 B 1-13 21
- 1-14 59055-00 B 22
- Technical Support 23
- Availability 23
- Training 23
- Contact Information 23
- 1-16 59055-00 B 24
- General Description 25
- Chassis Controls and LEDs 26
- Maintenance Button 26
- Resetting a Switch 27
- Chassis LEDs 28
- Input Power LED (Green) 28
- Heartbeat LED (Green) 28
- System Fault LED (Amber) 29
- Fibre Channel Ports 29
- Port LEDs 30
- Port Logged-In LED (Green) 30
- Port Activity LED (Green) 30
- Transceivers 31
- Port Types 31
- Ethernet Port 32
- Serial Port 33
- Power Supply and Fans 34
- Switch Management 34
- 2 – General Description 35
- 59055-00 B 2-11 35
- 2-12 59055-00 B 36
- Planning 37
- Device Access 38
- Soft Zones 39
- Performance 40
- Distance 40
- Bandwidth 41
- Port Licensing 42
- Multiple Chassis Fabrics 43
- Optimizing Device Performance 43
- 3 – Planning 44
- 3-8 59055-00 B 44
- Stacking 45
- 3-10 59055-00 B 46
- Common Topologies 47
- Cascade Topology 47
- Mesh Topology 48
- Multistage Topology 49
- Fabric Security 50
- User Account Security 50
- Fabric Services 51
- Fabric Management 51
- 3-16 59055-00 B 52
- Installation 53
- Environmental Conditions 54
- Installing a Switch 54
- Mount the Switch 55
- 4 – Installation 56
- 4-4 59055-00 B 56
- Install Transceivers 57
- 59055-00 B 4-7 59
- 4-8 59055-00 B 60
- Ethernet Connection 62
- Serial Connection 62
- 4-12 59055-00 B 64
- 4-14 59055-00 B 66
- Installation Disk 67
- Starting SANbox Manager 68
- Configure the Switch 69
- Cable Devices to the Switch 70
- Install Firmware 70
- 59055-00 B 4-19 71
- SANbox Login:admin 71
- Password: password 71
- 4-22 59055-00 B 74
- SANbox(admin) $>hotreset 74
- SANbox (admin) $>reset 74
- Powering Down a Switch 75
- 4-24 59055-00 B 76
- Diagnostics/Troubleshooting 77
- Heartbeat LED Blink Patterns 78
- System Error Blink Pattern 78
- POST Diagnostics 81
- 59055-00 B 5-5 81
- 2 seconds 81
- Logged-In LED Indications 82
- E_Port Isolation 83
- Excessive Port Errors 84
- 59055-00 B 5-9 85
- Chassis Diagnostics 86
- Recovering a Switch 87
- Maintenance – Exit 88
- Maintenance – Image Unpack 88
- Maintenance – Copy Log Files 89
- Maintenance – Reset Switch 90
- Specifications 91
- A – Specifications 92
- Fabric Specifications 92
- A-2 59055-00 B 92
- Maintainability 93
- Dimensions 94
- Electrical 94
- Environmental 95
- Regulatory Certifications 96
- Command Line Interface 97
- Modifying a Configuration 98
- Commands 101
- Admin Command 103
- Alias Command 104
- B – Command Line Interface 105
- 59055-00 B B-9 105
- Config Command 106
- 59055-00 B B-11 107
- B-12 59055-00 B 108
- Date Command 109
- Fallback Command 110
- Feature Command 111
- Hardreset Command 112
- Help Command 113
- History Command 114
- Hotreset Command 115
- Image Command 116
- Lip Command 117
- Passwd Command 118
- Ping Command 119
- Ps Command 120
- Quit Command 121
- Reset Command 122
- Set Command 127
- B-32 59055-00 B 128
- Set Config Command 129
- 10 Gbps Ports: G 130
- B-40 59055-00 B 136
- 59055-00 B B-41 137
- B-42 59055-00 B 138
- 59055-00 B B-43 139
- B-44 59055-00 B 140
- Set Log Command 141
- B-46 59055-00 B 142
- Stops logging of events 143
- Set Port Command 144
- Diagnostics 145
- Set Setup Command 146
- 59055-00 B B-53 149
- B-54 59055-00 B 150
- Show Command 151
- B-56 59055-00 B 152
- B-60 59055-00 B 156
- 59055-00 B B-61 157
- B-62 59055-00 B 158
- 59055-00 B B-63 159
- B-64 59055-00 B 160
- 59055-00 B B-65 161
- B-66 59055-00 B 162
- Show Config Command 163
- B-68 59055-00 B 164
- 59055-00 B B-69 165
- Show Log Command 166
- 59055-00 B B-71 167
- B-72 59055-00 B 168
- Show Perf Command 169
- B-74 59055-00 B 170
- 59055-00 B B-75 171
- Show Setup Command 172
- 59055-00 B B-77 173
- Shutdown Command 174
- Test Command 175
- Uptime Command 178
- User Command 179
- B-84 59055-00 B 180
- 59055-00 B B-85 181
- Whoami Command 182
- Zone Command 183
- B-88 59055-00 B 184
- 59055-00 B B-89 185
- B-90 59055-00 B 186
- Zoneset Command 187
- B-92 59055-00 B 188
- Zoning Command 189
- SANbox #> admin start 190
- 59055-00 B B-95 191
- B-96 59055-00 B 192
- 59055-00 B B-97 193
- B-98 59055-00 B 194
- Glossary 195
- Glossary-2 59055-00 B 196
- 59055-00 B Glossary-3 197
- Glossary-4 59055-00 B 198
- 59055-00 B Glossary-5 199
- Glossary-6 59055-00 B 200
- Numerics 201
- Index-2 59055-00 B 202
- 59055-00 B Index-3 203
- Index-4 59055-00 B 204
- 59055-00 B Index-5 205
- Index-6 59055-00 B 206
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